Resumé / CV
Motorola Solutions - Plantation, FL 2016 – 2019
Principal Staff Innovation Design & Realization / Lead Designer
Oversaw design and validation of commercial and mission critical communications. Conducted design reviews, managed budgets, assigned staff to individual projects, organized and facilitated innovation sessions.
Led, trained and supported a team of global designers, identified individual work experiences, areas of interest and readiness for new responsibilities including remote staff/design managers in Penang, Malaysia and Plantation, FL.
Trusted advisor for the Motorola Solutions Ventures team, evaluated outside companies' readiness for partnership, investment or acquisition, reported findings and made recommendations to CTO and SVP’s with business plans and technical assessment.
As key contributor within the Chief Technology Office, identified companies and generated reports on potential disruptors to Motorola’s business. Analyzed emerging technologies applicability and possible inclusion in Motorola's devices portfolio.
Identified areas of improvement on products management lifecycle, conducted voice of the customer sessions, consulted with internal stakeholders and launched an end to end customer experience initiative that unified previously isolated teams and services, which improved customer satisfaction, speed of deployment, units' accountability and reduced duplicate work and labor costs.
Created a business development and hardware and software platform strategy, application environment and component library for all MSI devices forecasted to yield:
60% hardware staff effort efficiency gain, 20% reduction in software development effort, 40% cycle time improvement, and 50% reduction in new platform development effort by 2020. Total portable device development investment projected to go from $291M for legacy development to $130M for the new common platform by 2020, resulting in an ~55% improvement.
Designed the Small TETRA Radio ST7000, for Japan Airlines / Narita Airport use that won several design awards while realizing a $17.85M profit over previous devices sales, in Japan only, on a $1.5M tooling and prototype budget.
Led a project to improve Disney World-Orlando communication systems integration with back-end management software. Assessed then-existing processes and recommended solutions to improve overall systems utilization, improve data transfer accuracy and align corporate and guests needs.
Motorola Solutions - Plantation, FL 2014 – 2016
Design Lead – Radio Products and Accessories
Rehired by Motorola to lead the $2.5B Professional Commercial Radios and TLKR 2-way Radios division. Designed over 12 products from concept to prototype to production and delivery.
Guided and supported design teams in Singapore and Penang to develop next generation of go-to-market products targeted at specific vertical market segments including the Talkabout T400, T600, & T800 line of consumer radios, DLR, SL & CLK series business radios, APX 4000 series mission critical portable communications, among others.
Developed guidelines and SOPs for the next generation of products based on research, user interface and stakeholders' input.
Envisioned the future of professional communication: Developed concepts which utilized both Land Mobile Radio and LTE communications engines with interfaces that explored gestures, voice control, digital touch screens, augmented reality heads-up displays, haptic feedback, biometric sensors, drones and black box analytics. Concepts generated shared at the executive level with the CEO and CTO to determine horizon programs for future development and investment.
Developed a new Android based graphical user interface with members of the user experience group for radio devices and companion accessories (smart watches and body worn video).
Led Customer research through the creation of discussion guides, observational research, prototypes of concepts, synthesis of data. Facilitated workshops to align teams with customer needs while identifying next generation product opportunities that satisfied purpose-built products for specific vertical markets.
Vento US, Inc. - Miami, FL 2009 – 2014
Owner / Chief Designer
Re-opened Vento, Inc, a boutique design consulting firm that served mid to large corporate clients based on a collaboration model.
Consulted with clients, discussed options, presented proposals and hired key talent on a per project basis with no direct reports, keeping the company lean and optimized for the client.
Worked on mobile and portable professional 2-way radio system vision and strategy projects for Motorola Solutions.
Created branding design element guidelines for Nextel International.
Developed mobile device innovation and user interface for Alienware/Dell.
Created multiple products and family brand language elements for Jarden Consumer Solutions, with an emphasis on their international division.
Insight Product Development - Chicago , IL 2008 – 2009
Director of Design / Sr. Leadership Team
Led all aspects of design, research integration, engineering translation, ID budgeting of $100K / month, and project management.
Managed and supported the local group of designers to achieve project goals. Led by example, coached staff and assigned work in line with expertise, which enhanced work-satisfaction and team collaboration.
Consistently maintained a 20% profit margin.
Instrumental in business development efforts from client maintenance to key accounts expansion, achieved various new contracts including Caterpillar with $750K budget for a 9-month effort.
Worked closely with senior partners on building the business and implementing the strategic direction.
Motorola Mobility - Plantation, FL 2006 – 2008
Senior Design Manager/ Consumer Experience Design group
Managed design strategy, portfolio planning, product development and customer relations for Mobile account.
Oversaw, trained and supported internal and external design resources (designers and researchers) to develop product portfolios.
Worked on next generation product lines for other major carriers.
Designed and led teams in the development of several conceptual programs for targeted demographics, technical innovations, and other strategic initiatives.
Served as Design Lead for the WIMAX products.
Vento US, Inc - Miami, FL 2005
Designer
Contracted by Pininfarina, an Italian company renowned for their work with Ferrari and Fiat,to work on a one-year contract with Motorola, providing expert advice and design on the next generation iDEN (primarily Nextel) productsand the Maserati Birdcage 75 concept car showcasing advanced communication technology.
Battle Design / Momentum – Ft Lauderdale, FL 2000 – 2004
Partner / Principal Designer
Hired, managed and built a team of 14 encompassing designers, engineers, graphics and multimedia professionals to work in yacht design as a support role to a parent naval architecture company (Battle Design with Murray & Associates). Launched spin-off design consultancy, Momentum, focused on consumer electronics and medical devices' design, while Battle Media lab continues to generate media solutions today.
Experience prior 2000:
Motorola - Plantation, FL
Senior Designer
The Art Institute of Fort Lauderdale - Ft Lauderdale, FL
Member of the Advisory Board / Adjunct Professor
EDUCATION
Bachelor of Science in Industrial Design
The Ohio State University (OSU) - Columbus, OH